Staying safe together

Great holiday moments with safety, respect, hygiene and cleanliness guarantee.

Lot's of space to keep the distance

ASTORIA hygiene & safety standards

The generosity of the entire hotel complex with its 4,700sqm indoor wellness area and its 40,000sqm hotel garden offers plenty of space for all our guests. Here it will be easy for you to enjoy your time-out to the fullest without having any worries. Keeping your distance also means having space for yourself.

SIMPLY CAREFREE

Free Last Minute Cancellation

We want you to look forward to your holiday and to be able to plan it carefree and without worries. Therefore we allow you to cancel your stay free of charge up to 24 hours before arrival if one of these reasons applies:

  • Travel warning for the province of Tyrol or Austria
  • If you or one of your fellow travellers tests positive for Covid19 during the travel period (official test certificate required)
  • If you or one of your fellow travellers is a contact person of level K1 (official notification required)
  • In the case of quarantine orders for the return journey from Tyrol or Austria

If none of these reasons apply, we will still allow you to cancel free of charge up to 2 weeks before your planned arrival for direct bookings in the booking period from 13.5.2021 to 30.9.2021. In addition, we will waive your deposit during this period.

The General Terms and Conditions for the Hotel Industry (AGBH 2006) apply with the exception of the above COVID-19 special cancellation conditions in the booking period 13.5. – 30.9.2021.
Book now carefree
General Information

Special times require special measures

  • Keep the distance from others, at least 2 metres.
  • FFP2 masks in generally accessible indoor areas. Children up to the age of 6 or persons who cannot be expected to wear masks for health reasons are excluded.
  • Book in advance if possible. Reduce congestion at reception and in the restaurant.
  • If possible, use contactless payment. Pay bills preferably by card.
  • Avoid shaking hands and hugging.
  • Wash hands several times a day with soap and water for at least 30 seconds.
  • Avoid touching your face with unclean hands.
  • Sneeze or cough into the crook of your arm or into a handkerchief.
  • Do not travel if there are signs of illness. In case of signs during the stay, contact us.
ASTORIA safety measures

Your health is important to us

 
Face masks
Cleanliness & Hygiene
Restaurant
Wellness und SPA Area
Rooms & suites
Corona Risk Manager
 
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